Why Work With Us?

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Here's what our satisfied customers are saying about us:

We were impressed when Suzanne spent time talking to us as a family to learn exactly what we were looking for and what was most important to us with no pressure, no attitude. She was there to help us find our perfect house and was always available. We still keep in touch with her and consider her a friend.

Suzanne really stood out in her commitment to us as clients. She was prompt with her responses and aggressive at selling our property by utilizing many different marketing strategies. She provided sound advice on pricing comparisons and how to update our house for the current market. We couldn’t have asked for a better agent to guide us through this process — her advice, attention to detail and knowledge of the market were invaluable assets.

When my family and I flew out from the San Francisco Bay Area to look for a house to buy, we were fortunate enough to meet Jessica at an open house.  Right from the start Jessica was warm, friendly and knowledgeable.  It is quite scary to look for a house when you live all the way across the country.  But, we felt confident in Jessica’s ability to help us find the right home for us.  She was always available via phone, text or e-mail to answer any questions we had along the way.  It took Jessica no time to know and understand the type of house we were searching for.  When we saw houses online, we’d ask Jessica to go check them out for us.  She would give her honest opinion and we appreciated her candid feedback.  After several months of searching, Jessica helped us find the perfect home for our family.  Going through the process with Jessica was incredibly helpful and easy.  She handled everything in a friendly, positive manner while being detailed and professional at the same time.  
"As first time buyers, my husband and I were nervous about the process of purchasing a home. Luckily, we met Thais Collins. She took us under her wing and from day 1, she felt like a trusted friend. We could count on her to be honest and direct, she was available day and night to answer any/all questions, and she patiently walked us through the entire buying process well in advance to assuage our fears. We can't recommend Thais enough. In fact, we remain in touch as she's such a knowledgeable, supportive and kind person. Should we have any realty needs in future, we'll be calling Thais!"

Jess was an absolute pleasure to work with from beginning to end. I had worked with her previously when buying my condo three years ago, and she was efficient, transparent and incredibly patient as I went through the first-time home buying process. It was even better the second time around! For every house that my husband and I looked at, she was there helping us "kick the tires" and get a comprehensive understanding of the investment we were making. She's not in it for a quick sale - she really knows her stuff, and cares a lot about her clients.
After we found a home we wanted to make an offer on, Jess was fast and kept us up to date during negotiations with the seller, and gave us perfect advice on how to position our offer to get what we wanted the most. We offered her an extra large challenge, as we were going to Europe for two weeks during the middle of the process, but that didn't phase her one bit - the P&S was signed before we got on the plane! 
In the days leading up to closing, Jess sent us helpful reminders and phone numbers of things like utility transfers and all those little, last-minute items that are so easy to forget amidst the chaos of packing and moving. She was there for the walk-through the day we closed, and looked out for our interests up to the very end! Even now, after closing, she's still sending us referrals of plumbers, handymen, etc. that will help us make our house a home! 
I can't recommend Jess enough, and I would refer anyone and everyone to Suzanne & Company! 


My family and I had the pleasure and good fortune to work with Suzanne the past few months. In today’s world of information overload and culture of skepticism and mistrust, Suzanne brings clarity and guidance to the often overwhelming real estate world, along with a deep sense of integrity. Suzanne is honest, trustworthy and committed to her clients and their needs and goals. She has a network of trusted advisors and resources who are equally impressive. Thank you Suzanne for everything.

My wife and I cannot say enough about the professional way your team listed, marketed and sold our home — we couldn’t have asked for a better or more productive experience. In the volatile world of residential real estate it is nice to know there are realtors like you that can get the job done the way it should be done. I would recommend your firm to anyone wanting to buy or sell property.

"Thais Collins was a pleasure to work with. From the first time we contacted her, she made every effort to accommodate our schedules and our needs while making us feel appreciated as clients. We were new to the Boston area having recently moved from Louisiana and Thais was patient with our shock from the differences in the housing market. She always made the effort to explain the process and the nuances of purchasing a home clearly to us. We appreciated her enthusiasm in finding us a home and how she fought for our rights as buyers when negotiating with sellers. We felt very comfortable using Thais as our buyer's agent and would not hesitate to recommend her!"

As first-time sellers, working with Suzanne was such a rewarding partnership. Her knowledge of timing to market, presentation of material, and communication with Suzanne and her team was outstanding. We truly feel that if it wasn’t for Suzanne our home would not have reached contract in only four days!

Suzanne is easy to work with, accessible, and most importantly trustworthy. We chose to work with her over other agents because we both felt we were getting it straight from Suzanne. Never did we feel like the she was saying things to us just to get our business, which helped us trust her guidance. Having a realtor that knows the area is a must and for us that is Suzanne. We bought our first house without a realtor and it wasn’t until we sold it that we realized the value that a trusted, knowledgeable realtor can be. We truly feel lucky that Suzanne will also be helping us find and buy the next house we purchase.

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